Contact us

We answer every message. If your pet is missing right now, mark them lost in the app first, then get in touch.

Customer support

We aim to reply within one business day.

Clinics, shelters and pet shops buying in quantity, and anyone wanting to stock PetlyTag. Same number.

Sunday to Thursday, 9:00 to 17:00 (AST)

Message or call us on +966 50 939 5729. Include your order number if you have one.